1. Information We Collect
We may collect both personal and non-personal information when you interact with our website:
a. Personal Identification Information
- Name, email address, phone number, company name, and physical address.
- This information is collected only when voluntarily provided, such as through form submissions or account creation.
b. Non-Personal Identification Information
- Browser type, operating system, device type, IP address, geographic location, and other technical data.
- This data is collected automatically through cookies and analytics tools when you use the website.
c. Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance your browsing experience. Cookies may track your preferences, browsing behavior, and visit history on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- Website Operations: To provide, maintain, and improve our website’s functionality and user experience.
- Customer Support: To respond to inquiries, process orders, and deliver requested products or services.
- Marketing and Communication: To send promotional materials, updates, or notifications regarding our products and services (with your consent).
- Analytics and Improvement: To analyze user behavior and trends, helping us improve the website and our offerings.
- Legal Compliance: To comply with applicable laws, regulations, and industry standards.
3. Sharing Your Information
We do not sell, trade, or rent personal information to third parties. We may share your data with:
- Service Providers: Trusted partners who assist in operating our website, conducting our business, or servicing users.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
- Aggregated Data: Non-identifiable data shared for research, analytics, or marketing purposes.
4. How We Protect Your Information
We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes:
- Secure data transmission via SSL encryption.
- Regular security audits and updates.
- Restricted access to personal data within our organization.
5. Your Privacy Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to your data and correct inaccuracies.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
To exercise your rights, please contact us using the details provided below.
6. Cookies Policy
Cookies are used to enhance functionality and improve user experience. You can modify your browser settings to decline cookies, though this may affect website functionality. For more information, refer to our Cookies Policy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.
8. Changes to This Privacy Policy
Coldoor reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website signifies your acceptance of these changes.